Privacy Policy

This Privacy Policy explains how EasySwissVignette collects, uses, and protects your personal data when you use our online platform. We are committed to protecting your privacy and handling your data in an open and transparent manner.

We are the data controller responsible for your personal data processed via this service. Our company name is EasySwissVignette, and our address is Alpenstrasse 12, 8001 Zurich, Switzerland.

Data We Collect

When you use our service to purchase a digital vignette, we collect personal data necessary to provide the service and fulfil legal obligations. This typically includes:

• Contact Information: Your name, email address, physical address, and potentially phone number.
• Vehicle Information: Vehicle registration number (license plate) and country of registration.
• Payment Information: Details required to process your payment (note: we typically do not store full payment card details, relying on secure payment gateways).
• Transaction Details: Information about the vignette purchase, including date and time.
• Technical Data: Information about your device and how you use our site, such as IP address, browser type, pages visited, and session duration. This data is often collected via cookies and similar technologies.

How We Use Your Data

We use your personal data for the following purposes:

• To provide the services you request: Processing your vignette order, registering the vignette with the relevant authorities, and delivering confirmation.
• To process payments: Managing transactions and preventing fraudulent activity.
• To communicate with you: Sending confirmations, service updates, and responding to your inquiries.
• To comply with legal obligations: Meeting requirements for tax, accounting, and authority notifications related to the vignette purchase.
• To improve our service: Analysing how our site is used to enhance user experience and functionality.
• For security and fraud prevention: Protecting our service and users from malicious activity.

Legal Basis for Processing

We process your data based on the following legal grounds:

• Performance of a contract: Processing is necessary to provide the service you have purchased (the digital vignette).
• Legal obligations: Processing is required to comply with laws, such as registering the vignette and potentially tax obligations.
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, such as improving our services, preventing fraud, or ensuring network and information security, provided these interests do not override your fundamental rights and freedoms.
• Your consent: In certain limited circumstances, we may rely on your consent, which you can withdraw at any time.

Sharing Your Data

We may share your personal data with third parties only when necessary and for specific purposes:

• Relevant Authorities: We must share your vehicle registration number and country of registration with the necessary authorities (such as the Swiss Federal Customs Administration) to register the digital vignette as required by law.
• Payment Processors: We share payment information with trusted third-party payment gateways to process your transaction securely.
• Service Providers: We may use third-party service providers who assist us in operating our site, conducting our business, or servicing you, such as hosting providers, analytics providers, and IT support. These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Compliance: We may disclose your information when required by law, regulation, legal process, or governmental request.

We do not sell or rent your personal data to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the type of data and the purpose of processing. For example, transaction data related to vignette purchases will be kept for periods required by tax and accounting laws.

Your Rights

Under applicable data protection laws, you have certain rights regarding your personal data. These rights may include:

• The right to access: Request a copy of the personal data we hold about you.
• The right to rectification: Request that we correct any inaccurate or incomplete data we hold about you.
• The right to erasure ('right to be forgotten'): Request that we delete your personal data in certain circumstances.
• The right to restrict processing: Request that we limit how we use your personal data in certain situations.
• The right to object to processing: Object to our processing of your personal data in certain circumstances, particularly where the processing is based on legitimate interests.
• The right to data portability: Request to receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
• The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us using the details provided below. We may need to verify your identity before fulfilling your request.

You also have the right to lodge a complaint with a supervisory authority, particularly if you are in the European Economic Area or Switzerland, if you believe our processing of your personal data infringes applicable data protection law.

Cookies

Our site uses cookies and similar tracking technologies to enhance your browsing experience, analyse site usage, and improve our services. You can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page.

Contact Us

For any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

EasySwissVignette
Alpenstrasse 12
8001 Zurich
Switzerland